Enhancing the Elevator Experience: The Benefits of Navigo® Interactive Touchscreen Displays in Commercial Properties 4 minute read | Updated November 8, 2024 Elevators have long been a critical component of commercial buildings, providing essential vertical transportation for tenants, employees, and visitors. However, as buildings evolve to meet the expectations of modern occupants, so too must the experience of traveling within those buildings. One of the most effective ways to elevate the elevator experience is by integrating interactive touchscreen displays such as the Navigo® system. These advanced displays offer a host of benefits, transforming a basic elevator ride into an opportunity for engagement, convenience, and enhanced communication. For commercial property owners, managers, and tenants, the inclusion of such technology can improve operational efficiency, reduce congestion, and create a more pleasant and informative environment. Below, we explore the various ways Navigo® interactive touchscreen displays can enhance the passenger experience, along with the types of information that can be displayed. 1. Streamlined Wayfinding and Floor Plans Navigo® interactive displays offer a powerful wayfinding solution. Whether it's a new visitor or a daily commuter, navigating a large building or multi-building campus can be daunting. The system can provide users with an intuitive interface to search for specific floors, departments, or businesses within the building. Dynamic floor plans: Elevators can display a building’s floor map, allowing users to see their current location and easily identify where they need to go. Directional arrows: Once a floor is selected, arrows or highlighted paths can guide users to their destination with clear, real-time visual aids. Multi-building navigation: For properties with more than one building, Navigo® can show connections between different locations on the property and help visitors determine the most efficient route between buildings. 2. Real-Time Public Transit Schedules For commuters and visitors relying on public transportation, Navigo® displays can provide real-time updates on nearby transit schedules, including buses, subways, and trains. These updates allow users to plan their journeys more effectively and optimize their time within the building. Public transit integration: Navigo® can be synchronized with local transit systems to display up-to-date arrival times and schedules. Weather and traffic updates: In addition to transit schedules, users can check live traffic conditions or weather reports, ensuring they stay informed on potential delays or disruptions. 3. Building Communications and Notices Commercial properties are often bustling with activity, and keeping tenants and visitors informed is vital. Navigo® can serve as an effective communication tool for broadcasting important messages, building-wide announcements, or emergency alerts. Event notifications: Whether it’s an upcoming networking event, tenant meeting, or holiday schedule, Navigo® displays can post announcements that are easy to read and time-sensitive. Emergency messages: In case of an emergency, such as a fire drill or security situation, Navigo® can immediately display alerts or evacuation instructions, helping to ensure the safety of occupants. Building policy updates: Displaying notices related to building hours, maintenance schedules, or policy changes can keep tenants and visitors in the loop and minimize disruptions. 4. Tenant Directory For buildings with multiple tenants, especially office complexes, the ability to quickly identify and contact specific tenants or companies is a significant benefit. Navigo® can offer a searchable directory of businesses or offices within the building. Tenant names and locations: Users can search for tenant names and view their corresponding floor and suite numbers. Contact information: Some systems may also include phone numbers or website links, making it easier for visitors to reach the appropriate departments or companies. 5. Safety and Emergency Information Safety is always a top priority in commercial buildings, and elevators are a key point of interaction with building occupants. Navigo® interactive displays can provide critical safety information and emergency instructions to passengers as they travel through the building. Emergency exit plans: Displays can show evacuation routes, exit locations, and emergency contact numbers for tenants and visitors to reference in the event of an emergency. Safety protocols: From fire safety to first aid procedures, Navigo® can present building-wide safety guidelines and emergency procedures, ensuring everyone is prepared. Building security updates: For ongoing security measures, such as access control or restricted areas, the system can provide real-time updates to inform passengers about building access policies. 6. Maintenance Schedules and Building Operations For both building management and tenants, understanding the maintenance schedule is essential for minimizing disruptions. Navigo® can communicate scheduled maintenance tasks, service outages, and other operational updates. Elevator or HVAC maintenance alerts: If there’s an elevator out of service or planned maintenance on certain floors, users will be notified in advance through the touchscreen. Building system upgrades: Notifications about building upgrades, such as Wi-Fi improvements or electrical work, can be posted so that tenants are aware of changes affecting their daily operations. Facility service requests: Tenants can also use the system to submit service requests directly to building management or maintenance teams, streamlining communication and issue resolution. 7. Interactive Advertising and Digital Signage Beyond providing functional information, Navigo® displays also offer commercial properties the opportunity to generate additional revenue through targeted advertising and digital signage. Promoting tenant businesses: Building tenants can use the system to advertise their services or products to other building occupants, creating a dynamic and engaged environment. Third-party ads: For properties with external partners or service providers, Navigo® displays can run external advertisements or announcements, creating an additional revenue stream for the property owner. 8. Customizable User Experience One of the greatest advantages of the Navigo® system is its flexibility. The platform can be tailored to meet the specific needs of any building, regardless of size or function. Property managers can update the information displayed on the screens remotely, making it easy to change content as needed. Multi-language support: In buildings with international tenants or visitors, Navigo® can offer multilingual interfaces, ensuring accessibility for everyone. User customization: Passengers can also interact with the display to personalize the information they see, such as requesting floor maps or selecting their preferred language. The Key Takeaway The integration of Navigo® interactive touchscreen displays into commercial property elevators represents a forward-thinking solution to enhance the overall tenant and visitor experience. These systems not only improve building operations and communication but also create an engaging, informative environment that adds value to the property. By offering real-time updates on wayfinding, public transit, building communications, safety information, and much more, Navigo® displays transform the elevator from a simple means of transportation into a vital hub of connectivity and interaction. For building owners and managers, these displays represent an investment in both operational efficiency and occupant satisfaction, fostering a modern, high-tech environment that meets the needs of today’s commercial real estate market. Explore itouchinc.com for more information on our solutions or contact us for needs unique to your property or project.
Elevators have long been a critical component of commercial buildings, providing essential vertical transportation for tenants, employees, and visitors. However, as buildings evolve to meet the expectations of modern occupants, so too must the experience of traveling within those buildings. One of the most effective ways to elevate the elevator experience is by integrating interactive touchscreen displays such as the Navigo® system.
These advanced displays offer a host of benefits, transforming a basic elevator ride into an opportunity for engagement, convenience, and enhanced communication. For commercial property owners, managers, and tenants, the inclusion of such technology can improve operational efficiency, reduce congestion, and create a more pleasant and informative environment. Below, we explore the various ways Navigo® interactive touchscreen displays can enhance the passenger experience, along with the types of information that can be displayed.
Navigo® interactive displays offer a powerful wayfinding solution. Whether it's a new visitor or a daily commuter, navigating a large building or multi-building campus can be daunting. The system can provide users with an intuitive interface to search for specific floors, departments, or businesses within the building.
Dynamic floor plans: Elevators can display a building’s floor map, allowing users to see their current location and easily identify where they need to go.
Directional arrows: Once a floor is selected, arrows or highlighted paths can guide users to their destination with clear, real-time visual aids.
Multi-building navigation: For properties with more than one building, Navigo® can show connections between different locations on the property and help visitors determine the most efficient route between buildings.
For commuters and visitors relying on public transportation, Navigo® displays can provide real-time updates on nearby transit schedules, including buses, subways, and trains. These updates allow users to plan their journeys more effectively and optimize their time within the building.
Public transit integration: Navigo® can be synchronized with local transit systems to display up-to-date arrival times and schedules.
Weather and traffic updates: In addition to transit schedules, users can check live traffic conditions or weather reports, ensuring they stay informed on potential delays or disruptions.
Commercial properties are often bustling with activity, and keeping tenants and visitors informed is vital. Navigo® can serve as an effective communication tool for broadcasting important messages, building-wide announcements, or emergency alerts.
Event notifications: Whether it’s an upcoming networking event, tenant meeting, or holiday schedule, Navigo® displays can post announcements that are easy to read and time-sensitive.
Emergency messages: In case of an emergency, such as a fire drill or security situation, Navigo® can immediately display alerts or evacuation instructions, helping to ensure the safety of occupants.
Building policy updates: Displaying notices related to building hours, maintenance schedules, or policy changes can keep tenants and visitors in the loop and minimize disruptions.
For buildings with multiple tenants, especially office complexes, the ability to quickly identify and contact specific tenants or companies is a significant benefit. Navigo® can offer a searchable directory of businesses or offices within the building.
Tenant names and locations: Users can search for tenant names and view their corresponding floor and suite numbers.
Contact information: Some systems may also include phone numbers or website links, making it easier for visitors to reach the appropriate departments or companies.
Safety is always a top priority in commercial buildings, and elevators are a key point of interaction with building occupants. Navigo® interactive displays can provide critical safety information and emergency instructions to passengers as they travel through the building.
Emergency exit plans: Displays can show evacuation routes, exit locations, and emergency contact numbers for tenants and visitors to reference in the event of an emergency.
Safety protocols: From fire safety to first aid procedures, Navigo® can present building-wide safety guidelines and emergency procedures, ensuring everyone is prepared.
Building security updates: For ongoing security measures, such as access control or restricted areas, the system can provide real-time updates to inform passengers about building access policies.
For both building management and tenants, understanding the maintenance schedule is essential for minimizing disruptions. Navigo® can communicate scheduled maintenance tasks, service outages, and other operational updates.
Elevator or HVAC maintenance alerts: If there’s an elevator out of service or planned maintenance on certain floors, users will be notified in advance through the touchscreen.
Building system upgrades: Notifications about building upgrades, such as Wi-Fi improvements or electrical work, can be posted so that tenants are aware of changes affecting their daily operations.
Facility service requests: Tenants can also use the system to submit service requests directly to building management or maintenance teams, streamlining communication and issue resolution.
Beyond providing functional information, Navigo® displays also offer commercial properties the opportunity to generate additional revenue through targeted advertising and digital signage.
Promoting tenant businesses: Building tenants can use the system to advertise their services or products to other building occupants, creating a dynamic and engaged environment.
Third-party ads: For properties with external partners or service providers, Navigo® displays can run external advertisements or announcements, creating an additional revenue stream for the property owner.
One of the greatest advantages of the Navigo® system is its flexibility. The platform can be tailored to meet the specific needs of any building, regardless of size or function. Property managers can update the information displayed on the screens remotely, making it easy to change content as needed.
Multi-language support: In buildings with international tenants or visitors, Navigo® can offer multilingual interfaces, ensuring accessibility for everyone.
User customization: Passengers can also interact with the display to personalize the information they see, such as requesting floor maps or selecting their preferred language.
The integration of Navigo® interactive touchscreen displays into commercial property elevators represents a forward-thinking solution to enhance the overall tenant and visitor experience. These systems not only improve building operations and communication but also create an engaging, informative environment that adds value to the property.
By offering real-time updates on wayfinding, public transit, building communications, safety information, and much more, Navigo® displays transform the elevator from a simple means of transportation into a vital hub of connectivity and interaction. For building owners and managers, these displays represent an investment in both operational efficiency and occupant satisfaction, fostering a modern, high-tech environment that meets the needs of today’s commercial real estate market.
Explore itouchinc.com for more information on our solutions or contact us for needs unique to your property or project.
