California Transit Access Initiative | Real-Time Transit Information Solutions by ITS

California Transit Access Initiative | Real-Time Transit Information Solutions by ITS

3 minute read | Updated June 30, 2026

California's recent executive order aimed at improving transit access across the state sends a clear message: transportation infrastructure alone is not enough. To increase ridership, improve mobility, and connect communities, transit systems must also become easier to navigate, more accessible, and more responsive to the needs of residents and visitors.

As California works to improve coordination between transit agencies, support underserved communities, and encourage the use of public transportation, technology will play a critical role in making these goals a reality.

At ITS, Inc., we believe the future of transportation is not simply about moving people from point A to point B—it's about creating a connected passenger experience that makes public transportation easier to discover, understand, and use.

The Missing Link in Transit Accessibility: Real-Time Information

One of the greatest barriers to public transportation adoption is uncertainty.  Questions such as:

• When is the next bus arriving?
• Which route should I take?
• How do I connect between transit systems?
• Is there an alternative route available?

These seemingly simple questions can discourage transit use, particularly for:

• First-time riders
• Tourists and visitors
• Older adults
• Individuals with disabilities
• Employees commuting to work
• Patients and visitors navigating healthcare campuses

Providing clear, real-time transit information where people live, work, and visit can significantly improve confidence in public transportation and encourage greater ridership.

California's Transit Goals Depend on Better Passenger Information

The state's executive order recognizes that improving transportation access requires greater coordination, modernization, and customer-focused solutions. Modern transit riders expect the same level of real-time information they receive from airlines, rideshare apps, and navigation services.

Communities can improve the passenger experience by providing:

• Real-time bus and rail arrival information
• Multimodal transportation schedules
• Service alerts and disruptions
• Nearby transit options
• Mobile-friendly transportation information
• Accessible, easy-to-read displays

When passengers have immediate access to reliable transportation information, they are more likely to choose public transit and successfully navigate their journey.

Introducing Navigo TransitAccess®: Connecting Communities Through Real-Time Mobility Information

ITS, Inc. developed Navigo TransitAccess to bridge the gap between transportation systems and the people who rely on them.

Navigo TransitAccess® is a real-time mobility information platform that delivers:

• Live Transit Schedules

  Display real-time bus, rail, shuttle, ferry, and transportation arrival information using GTFS and GTFS-Realtime feeds.

• Multimodal Transportation Information

  Provide commuters and visitors with access to multiple transportation options from a single, easy-to-understand interface.

• Mobile Accessibility

  Allow users to scan a QR code and access transit information directly on their mobile device.

• Digital Wayfinding Integration

  Combine real-time transit information with interactive wayfinding systems to help users navigate large campuses and public spaces.

• Cloud-Based Management

  Deploy and manage transit information across multiple locations from a centralized platform.

• Supporting California's Transit Accessibility Goals

  Real-time transportation information has the power to improve mobility in numerous environments:

• Healthcare Campuses

  Help patients and visitors navigate transit options to and from hospitals and medical facilities.

• Corporate Campuses and Commercial Buildings

  Assist employees and tenants in finding public transportation alternatives and reducing single-occupancy vehicle usage.

• Universities and Educational Campuses

  Provide students and faculty with live transportation information to encourage transit adoption.

• Convention Centers and Tourism Destinations

  Help visitors confidently navigate unfamiliar transportation systems.

• Government Facilities and Civic Buildings

  Improve accessibility and provide equitable transportation information to all members of the community.

Advancing Accessibility Through Technology

Accessible transportation information is increasingly becoming a vital component of inclusive community design. By providing transportation information that is:

• Easy to read
• Available in public spaces
• Accessible on mobile devices
• Integrated into wayfinding systems

Communities can remove barriers that often prevent individuals from choosing public transportation.

Technology that simplifies access to transportation information directly supports efforts to improve equity, accessibility, and mobility for everyone.

The Future of Mobility Is Connected

California's executive order represents an important step toward building a more connected transportation ecosystem.

As communities invest in transit infrastructure and accessibility initiatives, they also need technologies that help people make informed transportation decisions in real time.

ITS, Inc. is proud to support these efforts through Navigo TransitAccess®, helping communities deliver a more seamless, accessible, and connected passenger experience.

Because improving transit access is not only about building more transportation options—it's about making those options easier to find, understand, and use.

About ITS, Inc.

ITS, Inc. is a mobility technology company specializing in real-time passenger information, interactive wayfinding, digital directories, visitor engagement, and transportation information solutions. Through Navigo TransitAccess®, ITS helps healthcare organizations, commercial properties, campuses, government facilities, and public venues improve accessibility and enhance the passenger experience through connected mobility technologies.

To learn more, visit www.itouchinc.com or schedule a demonstration of Navigo TransitAccess®.