Hospital Digital Signage & Patient Wayfinding Solutions

Navigo® is a comprehensive hospital digital signage and wayfinding solution designed to improve patient experience, streamline visitor management, and enhance clinical communication. It combines interactive kiosks, mobile navigation, secure visitor tracking, and a centralized content management system (CMS) into one integrated ecosystem.

Navigo® interactive maps provide personalized, step-by-step directions to departments, physicians, amenities, and patient rooms. Features like “Avoid Stairs,” wheelchair-accessible routing, shortest-route options, and mobile handoff to smartphones reduce confusion and create a more confident, stress-free arrival experience.

Yes. Patients and visitors can scan a QR code at a kiosk to receive turn-by-turn directions via SMS or email. This mobile handoff allows them to continue navigating the facility without returning to the kiosk.

Absolutely. Navigo® kiosks and software are ADA-compliant and Section 508 certified. Features include proper reach-height hardware design, high-contrast display modes, accessible routing options, and inclusive user interfaces to ensure universal access.

Navigo® integrates with electronic health records (EHRs), appointment scheduling systems, visitor management platforms, and access control systems such as Genetec, AMAG, and C-CURE. This allows for automated data pulls, appointment verification, and secure badging processes.

Navigo® is designed to align with HIPAA requirements by securely managing visitor data and limiting exposure of protected health information. The system ensures sensitive patient information is handled appropriately within your hospital’s compliance framework.

With the centralized CMS, you can manage:

• Patient education and wellness campaigns

• Physician biographies

• Health awareness initiatives

• Digital donor recognition walls

• Real-time cafeteria menus with nutritional data

• Internal staff communications and HR updates

• Emergency alerts and mass notifications

All content can be updated in real time across multiple displays and locations.

Yes. In emergency situations, Navigo® transforms into a Unified Mass Notification System. Alerts can be instantly broadcast across all connected screens within the facility to communicate critical information and safety instructions.

Navigo® streamlines check-in with:

• Pre-verification of appointments

• Photo capture and digital signature collection

• Watchlist cross-referencing

• Secure badge printing

• Access control integration for restricted areas

This enhances security while reducing front-desk workload.

Yes. Navigo® is scalable and customizable. Whether you manage a multi-building medical campus or a single outpatient clinic, the system can be configured to match your size, infrastructure, and operational needs.

Digital signage reduces front-desk interruptions, decreases missed appointments due to navigation confusion, automates visitor check-in, improves internal communication, and provides real-time updates—all contributing to greater operational efficiency.

Content is managed through a secure, cloud-based CMS. Authorized staff can schedule, update, and deploy content across specific screens or entire facilities instantly from a centralized dashboard.

The process begins with a consultation to understand your facility’s layout, technology ecosystem, and patient experience goals. From there, Navigo® specialists design a customized implementation plan, including hardware placement, system integration, and training.

Yes. You can schedule a personalized demo to see how Navigo® can be tailored to your healthcare facility’s specific needs.